Privacy policy
The information in this privacy policy relates to St John
Ambulance® and Support St John Ltd (each of which trades as St John
Supplies®).
Data Protection Act 1998
We are registered under the Data Protection Act 1998 and abide
by the eight Data Protection principles set out in the Act.
Please direct enquiries to the Data Protection Officer at St
Johns Gate, London EC1M 4DA (telephone 020 7324
4000, fax 020 7324 4001 or email).
Transfer of data outside of the European Union
St John Ambulance operates in the Baliwicks of Guernsey and
Jersey and in the Isle of Man, each of which are outside of the
European Union. Information provided through this website may be
provided to our local offices in those territories and stored in
data retrieval systems in the territory. This will only occur when
you request information or services relating to our operation in
those territories.
Collection of personal data
We will only require you to provide us with the personal
information appropriate for us to complete specific tasks, for
example, when you place an order we require you to provide us with
sufficient personal information so that we may process your order,
despatch it to you and also so that we may contact you in the event
of a problem or to draw your attention to related goods or
services. You may provide us with additional information at your
own discretion.
Use of your information and your preferences
We will use your information to provide and personalise our
service. We will use your contact details to communicate with
you.
We may use your information to send you offers and news about
our products and services and those of our business associates
only when you have opted-in to receive those
communications.
Please note that there may be instances where it may be
necessary for us to communicate with you, in any event, for
administrative or operational reasons relating to our services.
Disclosures of your information
We will only disclosure your information in the manner permitted
by our registration or where required to do so by law. In
particular we may disclosure information to other parts of the
St John Ambulance‘group’ and to our business
associates/successors.
Other websites
Our website may contain links to other websites which are
outside our control and are not covered by this privacy policy. If
you access other sites using the links provided, the operators of
these sites may collect information from you which will be used by
them in accordance with their privacy policy.
Use of Cookies
Our website uses cookies in three ways:
- We use a cookie to maintain information about your session on
our server. This allows us to maintain your shopping basket. This
cookie is removed automatically when either you close your web
browser, or 15 minutes after you last access a page on this
site;
- We use a cookie to allow the site to recognise you when you
return to our pages or if you login whilst you are on the site, to
remember you until you close your web browser. The cookie only
remains on your computer if you elect to store it in the user
information page. The cookie we put on your computer only contains
a reference so that we can access your personal information. No
personal information is contained within the cookie;
- We use a cookie to provide tracking of your activity on the
website - see website tracking below. This cookie is not linked to
any personal information about you and is used to provide generic
statistical information about patterns of activity on our
website.
Please note you must allow the use of cookies for this website
in order to shop with St John Ambulance online (information as
to how to delete: Information Advertising
Bureau).
Website tracking
Whenever you visit our website our web server automatically
records your IP’s address and each page you visit. It also records
information including your route to this site and your operating
system and web browser type.
This information is not linked to any personal
information we hold about you.
Privacy of personal data
We aim to protect the security of your personal data at all
times. We aim to accomplish this by using a combination of methods
including, but not limited to:
- Your personal information will only be displayed on the screen
if you are within a session for which you have provided your
password.
- Whenever your personal information is exchanged between your
web browser and our web server we use highly effective methods of
encryption - this is currently 128 bit SSL (secure sockets layer)
encryption. This makes it extremely difficult for someone to
intercept and read the information being passed between your web
browser and our web server.
Access rights
You have the right to access the personal information that we
hold about you. Requests should be made in writing via the
contact details provided above.